Help

How-to answers

If a whole page exists for the task, use that page. This one collects the questions that are only a sentence long.

In the app

A private chat, with the locks.

  • A username instead of your phone number.
  • App lock, a hidden list, and a decoy PIN.
  • A vault for files, away from the gallery.
  • Friend chats and groups are free.
See every feature

On this page

Account

You can change the username once every 24 hours. You can change the email with a code sent to the new address. Changing the password asks you to sign in again. A referral code can be entered at signup or later from Profile, after the email is confirmed.

Sign in with Apple and passkeys are not available. Google and email are the sign-in methods.

Chat

Pinned chats stay at the top. Search can run across every chat, and it can filter by photo, video, link, or file. Starred messages are private to you, and one list collects stars from every chat.

A random chat in the app can be turned off. Matching can also be paused by admin. A quiet random chat with nobody recently online is closed automatically, and random chats are deleted after the number of hours set in admin.

Keep going

Related pages

Random chat

Meet someone new by text

These pages are for random text chat. Private chat by username stays in the app.

The app

Private chat, vault, and locks.

Friend chats and group messages are free. Locks, hidden chats, and the vault are for a phone that is not only yours. Optional random chat stays off until you turn it on.

Identity

  • Email or Google sign-in
  • Username, not a phone number
  • Change a username once a day
  • Devices you can sign out
  • Delete the account from Profile

Friends and groups

  • Search a username and request
  • Accepting a request is free
  • Friend messages are free
  • Groups with admins and mentions
  • Invite links that expire

Messages

  • Text, emoji, and GIF search
  • Photo, video, voice, and files
  • Reply, react, star, and pin
  • Edit for 15 minutes, then delete
  • Read ticks, search, and forward

Privacy on the phone

  • App lock when the tab hides
  • Safety PIN for hidden chats and the vault
  • A PIN on one chat, and blur
  • Mute, and quiet hours
  • Disappearing messages and view-once

Vault

  • Albums, stars, and trash
  • Photos, video, audio, and PDF
  • Share a file with a friend
  • Free space, then token packs
  • Send a vault file in chat

Optional random chat

  • Off until you turn it on
  • Text only on this website
  • Worldwide anyone is free
  • Gender and place are optional
  • Skip, leave, report, talk again

Tokens

  • Welcome tokens for a guest
  • A seven-day claim streak
  • A bonus when you claim an account
  • Packs by country, paid with Razorpay
  • Gift tokens to a friend

Safety

  • Block and report a chat
  • 18+ and the guidelines
  • Hide last seen
  • Password strength on sign-up
  • Analytics only if you allow it

Help

Questions, answered.

A few quick answers before your first chat. The app has its own screens after you claim an account.

Where are my token purchases?

Payment history is in the app. A receipt email arrives when tokens land, with the pack name, the money paid, and the new balance.

Can I gift tokens?

Yes. You can gift tokens to a friend.

Kissend Maintenance

Maintenance

We’ll be back soon.

Kissend is taking a short break. Please try again soon.

Please check back in a little while.

Service update

A short pause. Then we’re back to chatting.

Thanks for bearing with us while we get things ready again.