Help

Questions people ask first

The longer guides cover each topic on its own page. These are the answers that settle the basic product.

In the app

A private chat, with the locks.

  • A username instead of your phone number.
  • App lock, a hidden list, and a decoy PIN.
  • A vault for files, away from the gallery.
  • Friend chats and groups are free.
See every feature

On this page

Identity and privacy

You do not register with a phone number. The app uses email or Google, and a username. The app lock, hidden chats, decoy PIN, chat PIN, disappearing messages, view-once, and quiet hours are the shared-phone tools.

The vault is separate storage for files you want to keep. Friend and group messages are free. Random chat is optional and can cost tokens when you add a filter or send a message there.

The website

This site explains the product and can start a text chat with a name. Photos, groups, and the vault are in the app after you claim an account. City pages are for that text chat in one place. They are not a second product.

Open chat sessions are not indexed. Guides, tools, and place pages are.

Keep going

Related pages

Random chat

Meet someone new by text

These pages are for random text chat. Private chat by username stays in the app.

The app

Private chat, vault, and locks.

Friend chats and group messages are free. Locks, hidden chats, and the vault are for a phone that is not only yours. Optional random chat stays off until you turn it on.

Identity

  • Email or Google sign-in
  • Username, not a phone number
  • Change a username once a day
  • Devices you can sign out
  • Delete the account from Profile

Friends and groups

  • Search a username and request
  • Accepting a request is free
  • Friend messages are free
  • Groups with admins and mentions
  • Invite links that expire

Messages

  • Text, emoji, and GIF search
  • Photo, video, voice, and files
  • Reply, react, star, and pin
  • Edit for 15 minutes, then delete
  • Read ticks, search, and forward

Privacy on the phone

  • App lock when the tab hides
  • Safety PIN for hidden chats and the vault
  • A PIN on one chat, and blur
  • Mute, and quiet hours
  • Disappearing messages and view-once

Vault

  • Albums, stars, and trash
  • Photos, video, audio, and PDF
  • Share a file with a friend
  • Free space, then token packs
  • Send a vault file in chat

Optional random chat

  • Off until you turn it on
  • Text only on this website
  • Worldwide anyone is free
  • Gender and place are optional
  • Skip, leave, report, talk again

Tokens

  • Welcome tokens for a guest
  • A seven-day claim streak
  • A bonus when you claim an account
  • Packs by country, paid with Razorpay
  • Gift tokens to a friend

Safety

  • Block and report a chat
  • 18+ and the guidelines
  • Hide last seen
  • Password strength on sign-up
  • Analytics only if you allow it

Help

Questions, answered.

A few quick answers before your first chat. The app has its own screens after you claim an account.

Is there a camera on the website?

No. The guest chat is text only. There is no audio or video call.

Can I use Kissend with my partner?

Yes. A friend chat, plus the locks and the vault, is the usual setup. The couples guide walks through it.

Kissend Maintenance

Maintenance

We’ll be back soon.

Kissend is taking a short break. Please try again soon.

Please check back in a little while.

Service update

A short pause. Then we’re back to chatting.

Thanks for bearing with us while we get things ready again.